All sales are final on personalized prints and commissions.

For other items, if for any reason you are not completely satisfied with your purchase, you may return it within 15 days of receipt. Please note that returns are only possible if in accordance with the Terms & Conditions below.  A refund amount will be credited directly to the account used to pay for the item on receipt and inspection.

Paypal: the refund will be made directly to your Paypal account within an average of 48 hours.
Credit card and Bank transfer: the refund will be made directly to the account used. Please note that bank transfers can take between 3 and 7 days to be processed
If you do decide to return your artwork, please follow these instructions:


All returns must be shipped back to us within 15 days of when the order was confirmed as received. Please note that returns are only possible if in accordance with the Terms & Conditions Further, all returns shall only be accepted by us if the artwork and/or frame are returned in the original condition, without any damage whatsoever it was received,
any bills and labels are retained on the artwork, if any,
the certificate of authenticity (if any) is returned in its original and unmodified form along with the returned artwork.
In the event that any one or more of the aforementioned criteria are not met, we reserve the right to reject the cancellation request and to retain the payment towards the artwork. Upon receipt of the returned artwork, we have, in its sole discretion, the right to decide whether the artwork is eligible for return/refund based upon the above noted return conditions. 

Please keep the original packaging in which the artwork was sent or send back the artwork in equally appropriate packaging for return shipping.


In the unfortunate event that your order arrives in less than satisfactory condition, simply take a digital photo of the item, then attach the photos to an email. We will get back to you in 2 business days on how to proceed with your order.

Need help?

Contact for questions related to refunds and returns.